Tagged: cannot open the outlook window
search karloParticipantJune 22, 2021 at 7:44 amPost count: 40bruce.banner0097ParticipantJuly 20, 2021 at 6:22 pmPost count: 15
Open Outlook in Safe Mode. If Outlook opens as expected in Safe Mode, the issue is likely an add-in or toolbar extension.
Disable add-ins. One or more add-ins could be conflicting with Outlook and cause the problem. Disable all add-ins and see if this resolves the issue.
Select File > Options > Add-ins.
In the Manage section, select Go.
Clear the check boxes next to the add-ins you want to disable.
Repair Outlook. The Outlook application may be damaged. Use the built-in Microsoft Office repair utility to fix it.
Close all Office applications.
Go to Start > Control Panel.
Select Category View.
In the Programs section, select Uninstall a Program.
Right-click Microsoft Office and choose Change.
Select Online Repair or Repair. Choose Yes if a user account control prompt appears.
Restart Outlook after the process completes.
Repair your Outlook profile. Outlook profiles can become corrupted, causing all sorts of problems, including Outlook not opening.
Select File > Account Settings > Account Settings.
Go to the Email tab.
Choose Repair to open the Repair wizard (this option is not available for Outlook Exchange accounts).
Follow the prompts to complete the wizard and restart Outlook.
Repair Outlook data files. If Outlook still doesn’t open, use the Inbox Repair tool to find and possibly fix the problem.
Download and open the Inbox Repair Tool from Microsoft.
Select Browse and navigate to your personal folders (.pst) file, then select Start.
Choose Repair if the scan finds errors.
When the repair is complete, restart Outlook.
Reset the navigation pane. A startup issue with the navigation pane can prevent Outlook from opening correctly. Resetting the navigation pane might resolve the issue.
Go to Start > Run or press Windows Key+R.
Type or paste outlook.exe /resetnavpane and select OK.
Open Outlook. The navigation pane will be reset.
Hope this helps.
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